Would you like to be her order in our shop (if in stock) then we ask a deposit of 50%. After that, your order is placed and it will be delivered within 2 to 7 business days. Us to call you to the hair on to come out. You then need the remaining amount of the order to comply!
Would you like to be her order in our shop then you will immediately receive a confirmation by e-mail with a summary of your order and the total cost, including shipping.
Shipping to countries within the EU usually costs € 13.80 depending on the package weight. However is there for shipment to countries outside EU higher shipping costs. After receipt of your payment is sent with your order direct and secure Tnt or DHL.
Tracking of your order:
you are not only constantly kept informed of the progress of your order, but you will also receive a Tnt or DHL track & trace number when your order is shipped. There is also the possibility to retrieve the products. Please contact us. Sending an order usually costs € 6.75 (provided that an appeal there will be € 1.30 in).
Do you have a problem with your order, you need at least within 1 week of receipt of your order. In case you are we can treat your complaint more objectively. The customer must immediately after receipt of the order to check for satisfaction.
For returns of goods you must first contact our customer service. Depending on the reason for return, are initially the shipping cost for the customer. Unannounced product returns will not be accepted and returned to sender. Returns must be within 7 days of the invoice date.
When an item (unused in original box) to be exchanged, please return the article yourself, then you will receive a credit note and can be ordered again the correct item and the amount will be charged directly to your new order.