INFO CUSTOM WIGS
Unfortunately, you may experience hair loss for several reasons. I therefore recommend that you always consult your doctor at the moment of detection. If it is the case that there is a medical indication, then you are eligible for reimbursement to purchase a hairpiece. The doctor or specialist will then give you a referral letter.
The first step to a hairpiece is a consultation. If you need a hairpiece for medical reasons, then you've come to the right place. During a free and no-obligation consultation, we will discuss your wishes and look for a suitable solution. If you prefer to do this in your own familiar environment, this conversation can also take place there. This also applies to hospital visits.
Purchasing a hair system can entail a nice price tag. Fortunately, you don't have to worry about that. You are already entitled to a reimbursement of € 452 under the basic insurance. This amount may be higher with additional insurance.
We think it is very important that you feel confident with your hair piece. That is why we only work with 100% raw hair and the best caps and frontals to make it look completely natural. This hair can therefore be straightened / curled or dyed and will last for years with proper care.
During the consultation, the measurements of your head are measured to ensure that the wig will fit nicely. The delivery time for ready-to-wear hairpieces is 2 days, a tailor-made hairpiece between 2 and 12 weeks.
The warranty period on your hair system is 6 months, in case of manufacturing defects.
Complaints and disputes committee
It can always happen that you are not satisfied with the service or your hair system. If you want to report a complaint, you must report this within 2 months after the complication has occurred. A complaint will be answered within 14 days of receipt. If it turns out that this will take longer, you will be notified. I strive to solve the problem as best I can.
Even if there is no medical indication, you are very welcome. We will therefore look together at the wishes and the possibilities.